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What we learned from Uber's shenanigans

March 1, 2017

Uber has been in deep water recently. We always say: Any press is good press – but today is probably the day where Uber would like to stay out of the press for a change.


Read up on recent developments: Uber driver explains why he argued with CEO Travis Kalanick


Uber’s CEO Travis Kalanick issued an apologetic statement after this caught-on-tape incident. In the statement to staff, Kalanick admitted he treated his own Uber driver “disrespectfully” and said, “This is the first time I've been willing to admit that I need leadership help and I intend to get it.”

 (Pictured here: Uber CEO Travis Kalanick)


No matter how high up you are in the corporate hierarchy, the need for sensitivity, empathy building, communication enhancement and recurring principles of work relations can never be learned enough.


We all need regular training, to practice and learn what works, what doesn't work, and how we can be more respectful of each other at work.


Work relations are directly correlated to productivity and organizational success.


The more senior you are, the more you need to be reminded of the simple tenets of humility, respect, encouragement to colleagues, and using your position to create shared leadership where all are part of the organizational effort and all get recognized for their work.


In an era where we have left so many archaic practices behind, based on the orthodox models of domination at work due to one's position, it is time to step into shared leadership. The model of nonhierarchical work places is an increasingly successful one, because all are equal and treated with dignity and respect, regardless of their rank.


Treat your colleagues like you would like to be treated yourself.


If you don't like being yelled at, don't yell at others, if you expect others to pay attention, pay attention to them, if you want to be respected, respect others. It's about being honest, straight forward, and modeling the ability to treat others with the same respect you expect for yourself.


Learn to listen, talk, be positive, don't be afraid to apologize when you are wrong. Bosses often are, and that doesn't make them unacceptable, it makes them human with the ability to learn from their mistakes like everyone else. Give yourself and everyone else a second, third and fifth chance, and then some more.


In the end, work is about life. We need to learn to work, talk, negotiate, and compromise. It's all about mutual give and take, at work, at home, and in life. Above all, it's about never giving up no matter how hard things get. Keep working, keep talking, keep respecting and good things will happen. That's a promise.


This is what we do best at FACES, and we have the tools to share with all of our partners, friends, community, and area corporations. Let's have a conversation about how we can enhance your organization's effectiveness, and foster growth and principals of human communication at its best. 

Learn about how our Conflict Management and Resolution Training can help your organization and your team building. 

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